Urgent repairs will be completed within 7 calendar days.
These are repairs that do not affect your health and safety or that of the building but do affect your comfort and convenience.
Examples of urgent repairs include:
- Partial loss of power or light

- Unsafe power, lighting socket or electrical fitting
- Partial loss of water heating
- Leaking drains or soil stack
- 2nd toilet blocked or not flushing
- Blocked sink, bath or wash hand basin
- Tap which won't turn
- Leak from water or heating pipe
- Leaking roof
- Insecure window