On our online customer services, you can pay your rent, view and change your details, tell us about a repair, and more. Create your account by registering online, and you will be able use the customer services at any time. You can access the online services at my.syha.co.uk or on the ‘My account’ button on […]

Anti-social behaviour case studies These case studies are two examples of what happens when we receive a report of anti-social behaviour. They show the time and complexity involved and the partners we work with. Case study 1: A noise nuisance complaint that we resolved without legal action being taken   Background David (name changed) reported […]

Frequently asked questions What is anti-social behaviour? The Anti-Social Behaviour, Crime and Policing Act 2014, defines anti-social behaviour as: Conduct that has caused or is likely to cause, harassment, alarm or distress to any person Conduct that is capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential […]

South Yorkshire Housing Association Data Privacy Policy – South Yorkshire Health & Growth Accelerator Programme This Privacy Policy explains what South Yorkshire Housing Association (SYHA) will do with your personal data, whether we are in the process of helping you find a home, providing you with another service, or if you are visiting our website. […]

Vulnerability policy Download Vulnerability Policy [PDF, 12 pages] Introduction to the Policy 1.1 This policy outlines how we will support SYHA customers, tenants and their household if they have vulnerable needs. 1.2 It also outlines what we see as a ‘reasonable adjustment’ e.g. quicker response times for repairs and in what circumstances we will make […]