Neighbourhood Officers Our Neighbourhood Officers can help you manage your tenancy and settle in your home. They also help to resolve issues in your neighbourhood, and work with customers, colleagues and partner organisations to prevent and solve problems. If you have a suggestion that could improve the appearance, safety or enjoyment of your community, you […]

Energy efficiency improvements  To meet government targets on the energy efficiency of social homes, we must ensure that all SYHA homes are at least EPC band C by 2030. We plan to improve around 100 homes each year for the next three years, and to expand the programme as we get closer to 2030. If […]

How to keep your home cool in hot weather Hotter temperatures mean that many of our homes are at risk of overheating. The impacts of overheating can lead to a range of serious health-related issues, especially for people with chronic health conditions, older people, pregnant people, and young children. It is also associated with increased […]

Voices is our new customer newsletter. Voices has been created with the support of our Customer Editorial Group, Customer Engagement Team, and customers and colleagues from across the organisation – thank you very much for your ideas, feedback and input. The newsletter will ensure you know about important updates from across SYHA, and shares more […]