Frequently Asked Questions Here is more information about our partnership with Places for People. SYHA joined PfP as a subsidiary in December 2025. This page was last updated in December 2025. We have categorised the questions into four themes: The partnership, My home, My services and Customer engagement. Please get in touch with us on […]
Places for People partnership In December 2025, South Yorkshire Housing Association joined Places for People as a subsidiary. Frequently Asked Questions Partnership Business Case Partnership and communication timeline March 2025: We announced that we’d started partnership talks with Places for People on our website. July 2025: We sent a letter to customers to invite them […]
Estate and Neighbourhood Management Policy Download Estate and Neighbourhood Management Policy [PDF, 8 pages] Policy Statement SYHA works with customers to deliver homes, services and neighbourhoods our local communities want. Having a clean, safe and well-maintained environment in which to live is important to our customers and we recognise that the appearance of an estate […]
Looking after estates and neighbourhoods A clean, safe and well-maintained home and neighbourhood is important and creates a positive environment to live in. This page explains how we manage our estates and neighbourhoods, including gardening and trees, cleaning, fire safety, fly tipping, parking and CCTV. For more information, please read our policy or get in touch […]
Lettings and Allocations Policy Download Lettings and Allocations Policy [PDF, 41 pages] Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1. Aims […]
Domestic abuse If you are experiencing domestic abuse, or worried about members of your household, family or friends, then we are here to help. We can also support people who have been abusive and want to change their behaviour. You can tell us you’re experiencing domestic abuse by: Phoning 0114 2900 200 or 0800 1380 […]
Domestic Abuse and Violence Against Women and Girls Policy Domestic abuse and VAWG policy (PDF, 6 pages) Introduction to the Policy 1.1 This policy outlines our approach to dealing with Domestic Abuse and Violence Against Women and Girls (VAWG) 1.2 This policy aims to ensure that SYHA support customers experiencing Domestic Abuse in […]
