Planned works

We want to give all our customers a home they’re proud to live in. That means making sure that inside, and outside our homes are well maintained, decorated to a high standard and have up-to-date fixtures and fittings.

Not only does it make our homes more comfortable to live in, it also makes good business sense for us to invest in our homes.

Every year we have a series of planned works at our properties which cover everything from kitchens and bathrooms, to boilers, windows and doors. Our plans for 2017-2018 are to continue with these improvements and we expect to invest more than £2 million over the next 12 months.

Below we’ve listed all of our planned works for 2017-2018, including which neighbourhoods we’ll be working in. If you’d like to find out more about our plans, or to see whether your property is due an upgrade, give us a call on 0114 2900 200 or email enquiries@syha.co.uk

Kitchens

We update the kitchens in all of our properties every 20 to 25 years. To make sure that our customers have a say in what their new kitchen looks like, we give them a choice of worktops, flooring, wall tiles and kitchen unit doors. Every kitchen is tailored to your individual needs and specially planned out by our designers Howdens – you’ll even receive a 3D image of your kitchen to approve.

Our kitchen upgrades are carried out by our contractor J Tomlinson as well as our own Home Maintenance Team. Whoever carries out the work will write to you 28 days before the start of the works to arrange a time and date to come round.

In 2016-2017 we asked everyone who had their kitchen replaced to give us some feedback, and the results were great – 99% of them were satisfied or very satisfied with the results.

Where we’re carrying out works in 2017-2018

  • Manor, Sheffield
  • Highfield, Sheffield
  • Eckington, Sheffield
  • Abbeydale, Sheffield
  • Longley, Sheffield
  • Gleadless, Sheffield
  • Heeley, Sheffield
  • Maltby, Rotherham
  • Masbrough, Rotherham
  • Clifton, Rotherham
  • Worsbrough, Barnsley
  • Wheatley, Doncaster
  • Old Whittington, Chesterfield
  • Duckmanton, Chesterfield

What you said

“All the operatives were clean, tidy and respectful. They kept me informed before and after each stage. Thank you to everyone involved.”
“All the workers were prompt, polite, obliging and clean. All the samples I was shown matched to the units that I received.”
“Couldn’t have asked for a better service. All the workmen worked extremely hard, were polite and did a fantastic job. Really pleased.”

Bathrooms

All of the bathroom suites at our properties are replaced every 30 to 35 years. When we replace a bathroom we give customers the choice of floor coverings and wall tiles.

Like with our kitchen upgrades, all of our bathroom works are done by our contractor J Tomlinson. They’ll always call or write to you 28 days before the start of the works to arrange the best time to come round.

We’ve get some really good feedback on our bathroom upgrades. In 2016-2017 80% of our customers who had their bathroom replaced were satisfied or very satisfied.

Where we’re carrying out works in 2017-2018

  • Sharrow, Sheffield
  • Woodhouse, Sheffield
  • Walkley, Sheffield
  • Greasbrough, Rotherham
  • Wheatley, Doncaster
  • St Augustines, Chesterfield

What you said

“Everything was done to my satisfaction and to a good standard.”
“Nothing could have gone better – thank you SYHA and Tomlinsons.”
“All tradesmen were polite and courteous. As a single lady I felt really comfortable while they were in the house.”

Boilers

Every 15 to 20 years we replace the boilers at all of our properties to make sure our homes are warm and energy efficient.

Expert engineers from J Tomlinson carry out all our boiler replacements, and the feedback from our customers is excellent, with 99% of our customers being satisfied with the work we carried out in 2016-2017.

Where we’re carrying out works in 2017-2018

  • Firvale, Sheffield
  • Longley, Sheffield
  • Dalton, Rotherham
  • Maltby, Rotherham
  • Masbrough, Rotherham
  • Worsbrough, Barnsley
  • Edlington, Doncaster
  • Boythorpe, Chesterfield

What you said

“Very polite, really nice men. Very hard working. Excellent at what they did. Couldn’t have asked for better.”
“Everything was done well and according to plan. Work man very nice and friendly.”
“Very good the amount of time the job was done, around the explanation of the job and how everything works.”

Windows and doors

Making sure your home is safe and secure is really important to us. That’s why we replace all of the windows and doors on our properties every 25 to 30 years.

We’ll give you a choice of colour and style for your front and back door, as well as a choice of colour for your windows. All of these works are carried out by the Burngreave Building Company, who are our partner contractor.

They will always give you a call at least 28 days beforehand to plan a time and date that best suits you, and you can be assured they’ll do a great job – last year they received a 100% satisfaction score for the work they did for us!

Where we’re carrying out works in 2017-2018

  • Auckley, Doncaster
  • Heeley, Sheffield
  • Netherthorpe, Sheffield

What you said

“Excellent job from start to finish”
“Over the moon, it’s made the house feel and look better. All the workmen were friendly and professional, clean work areas at all times.”
“Everyone was polite, efficient and worked well. Doing a good job”

External decorating

Every six to seven years we decorate the exterior of our properties to make sure our homes look fresh and up-to-date. We give customers a range of options for colours and then arrange a time and date for P & A S Hayselden, our partnering contractors, to come out and carry out the work.

We regularly get excellent feedback on the work they do, and in 2016-2017 they received a 98% satisfaction score on the work they carried out.

Where we’re carrying out works in 2017-2018

  • Upperthorpe, Sheffield
  • Longley, Sheffield
  • Maltby, Rotherham
  • Kimberworth, Rotherham

What you said

“Had a hospital appointment and they worked around my appointment. Very helpful.”
“Workmen were very friendly and polite at all times. Did a good job.”
“They did an excellent job with the minimal of fuss or mess.”

Get in touch

If you’d like to find out more about our planned works, or to check if your property is due to have some work carried out, why not give us a call on 0114 2900 200 and speak to a member of our Property Services team.