Domestic abuse
If you are experiencing domestic abuse, or worried about members of your household, family or friends, then we are here to help. We can also support people who have been abusive and want to change their behaviour. You can tell us you’re experiencing domestic abuse by:
- Phoning 0114 2900 200 or 0800 1380 380
- Emailing enquiries@syha.co.uk
- Writing to: South Yorkshire Housing Association, 152 Rockingham Street, Sheffield, S1 4EB
If you are in immediate danger, call 999. If you’re not able to speak, press 55 and you’ll be automatically transferred to the police.
Information and support
This page explains what anti-social behaviour is, how we resolve reports of anti-social behaviour, and has information about useful services.
Our policy explains more about how we support customers and tenants that are experiencing domestic abuse or violence against women and girls (VAWG).
Domestic abuse and VAWG policy
Help and support
- Call the National Domestic Abuse 24/7 Helpline 0808 2000 247 or use the live online chat
- Get in touch with us by calling 0800 1380 380 or email enquiries@syha.co.uk
- The Women’s Aid Directory has information about local services and support
- The men’s advice line has information about support for male victims of domestic abuse
What is domestic abuse?
Domestic abuse is any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between people aged 16 years or over who are intimate partners or family members. Behaviour is abusive if it is:
- Physical or sexual abuse
- Stalking, violent or threatening behaviour
- Controlling or coercive behaviour
- Economic or financial abuse
- Psychological, emotional or other abuse
- Abuse in an online space
Women’s Aid has more information about the different types of unhealthy and abusive behaviour.
Domestic Abuse and Children
The Domestic Abuse Act 2021 recognises children as victims of domestic abuse if they witness or experience domestic abuse in the home. If children are experiencing or witnessing domestic abuse, this must be reported to Children’s Services in the Local Authority.
Violence Against Women and Girls (VAWG)
VAWG is violence and abuse that is disproportionally perpetrated by men against women and girls. It is deeply linked to women’s inequality and includes sexual violence, domestic abuse, stalking and harassment, online exploitation, female genital mutilation, forced marriage, and so called ‘honour-based’ abuse.
How we can help
You can report domestic abuse to us by calling 0800 1380 380 or emailing enquiries@syha.co.uk. We promise we will investigate all reports we receive, and respond to you within one working day.
Our employees are trained to support you and take appropriate action. This can include supporting you to access specialist services, and helping you to stay safe in your home.
