Pay my rent

There are lots of different quick and secure ways for you to pay your rent.

Direct debit

Direct debit is the easiest and most convenient way of paying your rent. Payments are made directly from your bank or building society account, and you can choose the date or day that the payment is made.

How to switch
To set up a direct debit, contact us for a direct debit form or download the form. All you need to do is return the completed form to us and we’ll do the rest. It can take up to two weeks for the form to be processed, so you will need to pay by another method until this is complete.


If you would prefer to pay online you can make secure payments by visiting You’ll need both your AllPay card and your debit or credit card to make the payment.


If you have a smartphone, you can pay your rent using the AllPay app. You can download the app for free from the Apple App Store or Google Play.



To make payments over the phone simply call AllPay on 0844 557 8321. Just follow the instructions, and make sure you’ve got your AllPay card and debit or credit card details to hand

AllPay swipe card

You can use an AllPay swipe card to pay your rent at any of the 24,000 PayPoint outlets across the country. When you make your payment make sure you keep both your receipts and keep them somewhere safe – this is your proof of payment.


If you’d like to get in touch with us about your rent payments, or to find out what your current rent balance is, call 0114 2900 200 or send an email to

Useful tools and calculators

Universal Credit

Universal Credit can help you with your living costs if you’re on low income or out of work.

Find out more about Universal Credit, including who’s eligible for it and how you can apply.

Worried about paying your rent?

If you’re worried about paying your rent, now or in the future, the best thing to do is get in touch with us to see how we can help. Give us a call 0114 2900 200 or send an email to