Pay my rent

There are lots of different quick and secure ways for you to pay your rent.

Direct debit

Direct debit is the easiest and most convenient way of paying your rent. Payments are made directly from your bank or building society account, and you can choose the date or day that the payment is made. You can now set up a direct debit on our online customer services.

If you’d like to use our online customer services, you can find out how to create an account here. If you have any questions or need some help, please get in touch by calling us on 0800 1380 380.


You can make secure card payments on our online customer services.

AllPay card

You can use your AllPay card to pay your rent at any of the 27,500 PayPoint outlets across the country.

If you’d like to get in touch with us about your rent payments, or to find out what your current rent balance is, call 0114 2900 200 or send an email to

Useful tools and calculators

Universal Credit

Universal Credit can help you with your living costs if you’re on low income or out of work.

Find out more about Universal Credit, including who’s eligible for it and how you can apply.

Worried about paying your rent?

If you’re worried about paying your rent, now or in the future, the best thing to do is get in touch with us to see how we can help.

You can request support, and let us know how we can help, on our online customer services.

Find out more about our online services and create your account.

You can also get in touch by calling 0800 1380 380 or send an email to