Contact details


Contact us by phone

 

You can get in touch by calling us 0114 2900 200 or 0800 1380 380.

Our Contact Centre is open Monday to Friday: 8am-5pm for repairs and 9am-5pm for enquiries.

We have the highest number of calls on Monday, Tuesday mornings and on Friday afternoons. If it’s not urgent, you may get through quicker by calling outside these times.

If you have an emergency (like loss of power, heating or water, or an uncontainable water leak) outside of our office hours (after 5pm Monday to Friday, and over weekends and Bank Holidays) you can still contact us by calling 0800 1380 380 or 0114 2900 200. Your call will be connected to our out of hours team.

 

Contact us by email

 

You can email us at enquiries@syha.co.uk

or complete an online form.

To help us respond quickly to your email, please include:

  • Your full name and address
  • What you need help with
  • Any helpful photos or documents (especially for repairs)
  • How and when you’d like us to contact you

For press and media enquiries, email marketing@syha.co.uk

 

Visit our office in Sheffield

You can also call in and see us at 152 Rockingham Street, Sheffield S1 4EB. We are open 9am-4pm, Monday to Friday.