Estate and Neighbourhood Management Policy

Estate and Neighbourhood Management Policy Policy Statement SYHA works with customers to deliver homes, services and neighbourhoods our local communities want. Having a clean, safe and well-maintained environment in which to live is important to our customers and we recognise that the appearance of an estate or group of homes enhances well-being and a positive […]

Lettings Policy

Lettings and Allocations Policy Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1.  Aims and objectives   At SYHA, our vision is […]

Customer opportunities

Get involved We are looking for South Yorkshire Housing Association customers to shape our services, gain new skills, and be rewarded for it! We are passionate about working with our customers to improve the homes they live in and the services they access, and have a range of flexible opportunities available. We are looking for […]

Anti-social behaviour policy

SYHA Anti-Social Behaviour and Harassment Policy Policy Statement This policy sets out SYHA’s approach to tackling Anti-Social Behaviour (ASB) and harassment including hate crime. We understand that ASB can have a significant impact on our customers and the communities in which they live. We are committed to preventing and tackling ASB, ensuring we balance enforcement […]

Help and advice

Help and advice We can support you to settle and live well in your home and community. Find out more about how to report anti-social behaviour, and our guides on safety at home and living more sustainably.

Strategy 2025-2027

Our strategy 2025-2027 The priorities in our strategy will ensure we’re providing good-quality, well-maintained homes, and support for people to settle and live well in their community. Our four strategic themes are Homes, Customers, Governance and Performance. It guides our work, priorities and decisions, and has been shaped by South Yorkshire Housing Association customers, employees […]