Meet our SYHA Board Matthew Harrison Matt joined SYHA as Chair of the Board in September 2023, at the time he was also CEO of Great Places Housing Association and retired from this role in June 2024. He has over 30 years of executive level experience in the housing sector and was Chair of the […]

Customer Consultation From 16th July to 10th September, we ran a customer consultation about the partnership. This was an opportunity for you to share your feedback and questions. Your views will be considered by the SYHA Board when they decide whether to approve SYHA becoming a subsidiary of Places for People. Consultation events We have […]

Frequently Asked Questions Here is more information about our partnership with Places for People. SYHA joined PfP as a subsidiary in December 2025. This page was last updated in December 2025. We have categorised the questions into four themes: The partnership, My home, My services and Customer engagement. Please get in touch with us on […]

Estate and Neighbourhood Management Policy Download Estate and Neighbourhood Management Policy [PDF, 8 pages] Policy Statement SYHA works with customers to deliver homes, services and neighbourhoods our local communities want. Having a clean, safe and well-maintained environment in which to live is important to our customers and we recognise that the appearance of an estate […]

Lettings and Allocations Policy Download Lettings and Allocations Policy [PDF, 41 pages] Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1.  Aims […]