Partner with us Our approach to designing and delivering services enables us to offer opportunities and support that are diverse, inclusive, and that bring together everyone’s strengths. We work in partnership with organisations across South Yorkshire to deliver many of our services and projects. Working with our wonderful partners provides opportunities to share resources, expertise […]

We offer safe and secure spaces for homeless people and families to live in. In our supported accommodation, we’ll work with you to develop the skills you need to live independently, look after your health and wellbeing, and prepare for moving and settling into your own home. Our Housing First services provide people with a […]

Vulnerability policy Download Vulnerability Policy [PDF, 12 pages] Introduction to the Policy 1.1 This policy outlines how we will support SYHA customers, tenants and their household if they have vulnerable needs. 1.2 It also outlines what we see as a ‘reasonable adjustment’ e.g. quicker response times for repairs and in what circumstances we will make […]

Privacy Notice – SYHA Tenant Information Data Collection Project (Tell us more campaign) Who we are South Yorkshire Housing Association (SYHA) is the controller and processor of your personal data for the purposes of this project. Why we are collecting your data We are asking all our tenants to tell us more about themselves and […]

Lettings and Allocations Policy Download Lettings and Allocations Policy [PDF, 41 pages] Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1.  Aims […]

SYHA Anti-Social Behaviour and Harassment Policy Download Anti-social Behaviour Policy [PDF, 13 pages] Policy Statement This policy sets out SYHA’s approach to tackling Anti-Social Behaviour (ASB) and harassment including hate crime. We understand that ASB can have a significant impact on our customers and the communities in which they live. We are committed to preventing […]