Our mission, vision and purpose

Our mission, vision and purpose Our vision: For our customers to settle at home, live well and realise their potential. We want people’s experience with us to be a joy and for our impact to be long term. Our mission: To be a high-performing, sustainable organisation providing services that are valued by our customers. Our […]

Privacy notice – South Yorkshire Health & Growth Accelerator Programme

South Yorkshire Housing Association Data Privacy Policy – South Yorkshire Health & Growth Accelerator Programme This Privacy Policy explains what South Yorkshire Housing Association (SYHA) will do with your personal data, whether we are in the process of helping you find a home, providing you with another service, or if you are visiting our website. […]

Vulnerability policy

Vulnerability policy Download Vulnerability Policy [PDF, 12 pages] Introduction to the Policy 1.1 This policy outlines how we will support SYHA customers, tenants and their household if they have vulnerable needs. 1.2 It also outlines what we see as a ‘reasonable adjustment’ e.g. quicker response times for repairs and in what circumstances we will make […]

Partnership letter December 2025

We are writing to you with an update on our partnership with Places for People, and information about our new customer newsletter and Annual Review. Places for People Earlier this year, we sent a letter to our customers about a proposal for South Yorkshire Housing Association (SYHA) to join Places for People (PfP). We explained […]