Want to move?

Moving home or swapping with another resident – a quick guide

We know that your housing needs may change. You might be looking for a larger home, a smaller property, something more suitable for your needs or just fancy a change of scenery.  Whatever your reasons for wanting to move, we are on hand to help.

There are four ways to find a new home. We think it’s best to try them all:


leaseholdersYou can apply for a transfer with us. Once you’re registered we will contact you if a suitable property of ours becomes available. If we think you’re move is more urgent than others we may award you priority to help you move as quickly as possible. To register just call our Customer Services Team on 0114 2900 200 or email us enquiries@syha.co.uk and we’ll post you a quick form to complete and return.

Please note that if your existing tenancy started after 1st July 2013 you will not be allowed to apply for a transfer until you have lived in your home for one year.

If you already have a Transfer registered with us but have had a change in circumstances, want to change the areas you’d like to move to or have any other enquiry, just give us a call and we’ll be happy to help.

Swap and Move and mutual exchanges

If you live with us, in any other Housing Association or Council property you could apply to swap homes, this is called a mutual exchange. You are eligible if you hold an assured or secured tenancy – check your tenancy agreement for more details. It doesn’t matter if the person you want to swap with lives on the street around the corner or elsewhere in the UK. The quickest and easiest way to find a swap is through Swap and Move.

Swap and Move is a free online national service that automatically matches you with other people living in social housing (renting their home from a housing association or a local council) who would also like to move, and it can often take just seconds to find a suitable match for you.

All you need to do is visit www.swapandmove.co.uk, or download their app (iTunes/Google Play) and register, make sure you select South Yorkshire Housing Association as your landlord. Swap and Move will then send us a request to confirm that you are one of our residents. If you are we’ll approve it and you’ll be able to have full access to the website.

Swap and Move will automatically find matches for the type of property you want in the areas you want to live. All you have to do is phone or email the tenants using the contact details on each advert to see if they’re interested. If they are, arrange with them to have a good look around each others homes.

After you’ve done this, if you still want to go ahead, just call us to apply to exchange.

Local authorities

Local authorities (Councils) throughout the UK now allocate their own properties and some housing association properties through choice based lettings. To access these homes you need to contact the local authority where you are looking to move to and ask to register. If you are flexible about where you want to move to, you can register with more than one authority. You can find a list of all local authorities where we have properties here.

Once you’re registered you will need to then make bids on homes that are advertised each week. The local authority looks at all bids on each property and decides who to make an offer to. This decision is based on applicants need for re-housing and waiting time.

Other housing associations

Some larger housing associations still keep their own waiting lists. Simply give them a call and ask to register. Like local authorities, these housing associations will decide who to allocate homes to through applicants need for re-housing and waiting time. Below are three housing associations with homes in and around South Yorkshire that have open waiting lists: