Good Work
Our Good Work team have worked with local partners to help their customers develop their digital skills. The Rotherham Advertiser shared Victoria’s story about achieving her ambition to continue her studies with support from our Good Work Skills service and other local organisations. Thank you to Victoria for sharing your story, and to South Yorkshire Mayoral Combined Authority and Laptops4All for your partnership and support.
In the video below, Lindsey talks about receiving a laptop, achieving her digital badge, improving her confidence and more.
Farewell and thank you to Digi Friends
Our Digi Friends service offered free, personalised digital support to our customers. Digi Friends volunteers worked with our customers to build their digital skills and knowledge, and they achieved goals that included sending emails, shopping and banking online, and staying in touch with family and friends.
Our team, partners, volunteers and customers have gathered learning, resources, and examples of best practice from the delivery of Digi Friends. The project came to an end in March 2023, but has provided us with lasting knowledge and support – including co-designed ‘how to’ guides for our customers. A big thank you to everyone involved in our Digi Friends service!
New features on our online customer services
We’ve listened to your feedback, and we’re launching new functionality to our online customer services in 2024.
This will include a more simplistic way of reporting repairs, and you’ll be able to book appointments for some repairs, too. Our lettings services will also be available online.
Improvements at the Lister Project
We created a new space for our employees and customers to collaborate and connect. Our Asset Strategy and Development Team have worked with the Lister Project to update their summer house, and design a bright new area for meetings, one-to-ones, group sessions, and more.
It’s already been used for Moments of Joy projects, and provided some much-needed additional space for everyone to enjoy.
Go to – Annual Review 2023 home
