Damp, mould and condensation

If you have any damp, mould or condensation in your home, we want to work with you to fix it. Shelley, our Head of Maintenance, shares more about the difference between damp, mould and condensation, what causes these issues, and how they can be fixed and prevented from happening again.

If you have any questions or concerns about damp, mould or condensation in your home, please get in touch with us on 0800 1380 380 or tell us more at www.syha.co.uk/damp. Tony Stacey, our Chief Executive, shares more about our commitment to resolving damp, mould and condensation issues for our customers here.

Support with the cost of living

Keeping your home ventilated and at a constant temperature is an effective way to prevent damp. However, we understand that the increase in the cost of living, and rising fuel bills, means that keeping your home warm can be difficult.

Tim, our Income and Lettings Manager, and Mo, one of our Housing Officers, share more about some organisations that can offer guidance and support. If you’re struggling or would like some advice, please get in touch – we are here to help.

Organisations that can help