We want to know how you think we are doing at providing quality homes and services.
Our partners at Viewpoint are starting to get in touch with our customers to ask if they will share their views and opinions. Your feedback will be used to make improvements to our services, and will be included in our Tenant Satisfaction Measures data.
Here’s more information about how Viewpoint will get in touch:
- Viewpoint is contacting customers by phone and email to ask if they will complete a short survey about South Yorkshire Housing Association
- Your views can be shared anonymously, and you can opt out if you’d prefer
- Our customers will be contacted approximately every two years to ask if you’d like to take part
- Customers taking part will be entered into a prize draw to win £250 in high street vouchers.
Your responses will be included in our Tenant Satisfaction Measures data. The data will be published every year, and customers will be able to use it to see how we compare to other social housing landlords. You can find out more about the Tenant Satisfaction Measures here.
