Estate and Neighbourhood Management Policy Download Estate and Neighbourhood Management Policy [PDF, 8 pages] Policy Statement SYHA works with customers to deliver homes, services and neighbourhoods our local communities want. Having a clean, safe and well-maintained environment in which to live is important to our customers and we recognise that the appearance of an estate […]

Lettings and Allocations Policy Download Lettings and Allocations Policy [PDF, 41 pages] Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1.  Aims […]

SYHA Anti-Social Behaviour and Harassment Policy Policy Statement This policy sets out SYHA’s approach to tackling Anti-Social Behaviour (ASB) and harassment including hate crime. We understand that ASB can have a significant impact on our customers and the communities in which they live. We are committed to preventing and tackling ASB, ensuring we balance enforcement […]

Anti-social behaviour We want you to feel safe in your home, and are committed to preventing, resolving and supporting you through anti-social behaviour (ASB). You can report anti-social behaviour by: Phoning 0114 2900 200 or 0800 1380 380 Completing our online form Emailing enquiries@syha.co.uk Writing to: South Yorkshire Housing Association, 152 Rockingham Street, Sheffield, S1 […]