Online customer services

On our online customer services, you can pay your rent, view and change your details, tell us about a repair, and more. Create your account by registering online, and you will be able use the customer services at any time. You can access the online services at my.syha.co.uk or on the ‘My account’ button on […]

Rent and service charges

Rent and service charges Here’s more information about changes to your rent and service charge, what they pay for, and how we can help if you’d like some support or advice. Why does my rent change? We are a non-for-profit organisation, and income from your rent enables us to offer affordable, good quality housing and […]

Anti-social behaviour case studies

Anti-social behaviour case studies These case studies are two examples of what happens when we receive a report of anti-social behaviour. They show the time and complexity involved and the partners we work with. Case study 1: A noise nuisance complaint that we resolved without legal action being taken   Background David (name changed) reported […]