We are looking for SYHA customers to share their skills, experiences and insight, and to represent their community.

We are passionate about working with our customers to improve the homes they live in and the services they access. On our new Customer Committee, you’ll have the chance to shape our services, gain new skills, and be rewarded for it!

What’s involved?

The Customer Committee includes SYHA customers, board members and staff. You’ll meet regularly and…

  • give guidance, insight and feedback on issues that affect customers
  • help us connect with more of our customers
  • find out how we’re doing and where we can improve.

How will I be rewarded?

Customers that are members of the Customer Committee get £1,061 a year, or you can choose retail vouchers instead.

The aims of the Customer Committee include…

  • Supporting SYHA to continue improving, monitor our performance, and helping us to change and adapt
  • Advocating for our tenants and customers, and ensuring everyone has fair and equal access to our services
  • Helping us to make decisions, plan for the future, and to look at the bigger picture.

If you’d like to apply to join our Customer Committee, or have any questions, you can get in touch by…

  • Completing this short form
  • Emailing us at connect@syha.co.uk
  • Calling us on 0800 1380 380
  • Talking to any SYHA employee – they can take your details and we’ll contact you.