Social Tenant Access to Information Requirement Scheme (STAIRs) What is STAIRs? The Social Tenant Access to Information Requirements (STAIRs) are a set of regulations that set out what information housing providers must share with customers. They are designed to make sure we are transparent about our work, priorities and performance. That means publishing information on: […]

Energy efficiency improvements  To meet government targets on the energy efficiency of social homes, we must ensure that all SYHA homes are at least EPC band C by 2030. We plan to improve around 100 homes each year for the next three years, and to expand the programme as we get closer to 2030. If […]

SYHA Child Safeguarding Policy Download our Child Safeguarding Policy [PDF, 19 pages] This policy sets out of SYHA’s approach to working with safeguarding and our responsibility to safeguard and promote the welfare of children, young people and vulnerable adults in our community; to ensure that they live safely, free from abuse and neglect. The Safeguarding […]

SHYA Adults Safeguarding Policy Download our Adult Safeguarding Policy [PDF, 18 pages] This policy sets out of SYHA’s approach to working with safeguarding and our responsibility to safeguard and promote the welfare of children, young people and vulnerable adults in our community; to ensure that they live safely, free from abuse and neglect. This policy […]