Complaints If something goes wrong, we want you to tell us so that we have an opportunity to put it right. We will also use learning from your complaint to help improve our services. To make a complaint, or get an update about an existing complaint, please get in touch. Our complaints policy explains what we […]

Theme 12 – Co-production in a crisis This theme tells the story of how the Ageing Better projects responded to Covid-19 by using co-production. You can also find out more about how the communities that had previously been developed through co-production approaches came into their own during the pandemic. Here’s the Contents Page – Co-production […]