SYHA Anti-Social Behaviour and Harassment Policy Download Anti-social Behaviour Policy [PDF, 13 pages] Policy Statement This policy sets out SYHA’s approach to tackling Anti-Social Behaviour (ASB) and harassment including hate crime. We understand that ASB can have a significant impact on our customers and the communities in which they live. We are committed to preventing […]
Join our Scrutiny Panel Our Scrutiny Panel is a group of customer volunteers who meet regularly online to explore and improve different areas of our organisation. They work with us to give us valuable insights, offer recommendations, and challenge the way things are done. There are lots of other ways you can get involved at […]
Get involved We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led scrutiny […]
Get involved We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led scrutiny […]
Anti-social behaviour We want you to feel safe in your home, and are committed to preventing, resolving and supporting you through anti-social behaviour. This page explains: The support and actions we will take if you report anti-social behaviour to us What anti-social behaviour is and is not Information on hate crime You can report anti-social behaviour […]
Tenant Satisfaction Measures Tenant Satisfaction Measures are a way of measuring the performance of social landlords. They monitor how well we’re doing at providing quality homes and services, and help us to understand how we can make improvements. We’ve worked with Viewpoint to collect and analyse our tenants’ feedback about how we’re doing. This is included […]
