Pests

Pests and infestations We want our customers to live in homes that are safe and healthy. Here’s more information about your responsibility to prevent and treat pests, and how to avoid infestations in your home. You can also find out more about what pests are, and our responsibility to treat pests in communal areas and […]

Money saving advice

Money saving and support If you’re worried about paying your rent or bills, please get in touch – we’re here to help. Here are some useful organisations that can help with debt, and paying for utilities and food. Debt StepChange Debt Charity StepChange Debt Charity is the UK’s leading debt advice charity, and have helped […]

Customer Consultation events

Customer Consultation From 16th July to 10th September, we ran a customer consultation about the partnership. This was an opportunity for you to share your feedback and questions. Your views will be considered by the SYHA Board when they decide whether to approve SYHA becoming a subsidiary of Places for People. Consultation events We have […]

Partnership letter July 2025

Re: Consultation on proposal for South Yorkshire Housing Association Limited to join Places for People What’s happening? South Yorkshire Housing Association is proposing to join Places for People. Do I need to do anything? Please read this letter to find out more about the partnership and how you can share your feedback about our proposal. […]

Frequently asked questions

Frequently Asked Questions Here is more information about Places for People, and about what would happen if SYHA joins PfP as a subsidiary (a company that is owned by another organisation). This page was last updated in July 2025. We have categorised the questions into four themes: The partnership, My home, My services and Customer […]

Lettings Policy

Lettings and Allocations Policy Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1.  Aims and objectives   At SYHA, our vision is […]

Domestic abuse

Domestic abuse If you are experiencing domestic abuse, or worried about members of your household, family or friends, then we are here to help. We can also support people who have been abusive and want to change their behaviour. You can tell us you’re experiencing domestic abuse by: Phoning 0114 2900 200 or 0800 1380 […]

Domestic Abuse and Violence Against Women and Girls Policy

Domestic Abuse and Violence Against Women and Girls Policy Introduction to the Policy 1.1          This policy outlines our approach to dealing with Domestic Abuse and Violence Against Women and Girls (VAWG) 1.2         This policy aims to ensure that SYHA support customers experiencing Domestic Abuse in a consistent, safe and sympathetic way. 1.3          SYHA […]

Customer opportunities

Get involved We are looking for South Yorkshire Housing Association customers to shape our services, gain new skills, and be rewarded for it! We are passionate about working with our customers to improve the homes they live in and the services they access, and have a range of flexible opportunities available. We are looking for […]