Our mission, vision and purpose Our vision: For our customers to settle at home, live well and realise their potential. We want people’s experience with us to be a joy and for our impact to be long term. Our mission: To be a high-performing, sustainable organisation providing services that are valued by our customers. Our […]
Pests and infestations We want our customers to live in homes that are safe and healthy. Here’s more information about your responsibility to prevent and treat pests, and how to avoid infestations in your home. You can also find out more about what pests are, and our responsibility to treat pests in communal areas and […]
Re: Consultation on proposal for South Yorkshire Housing Association Limited to join Places for People What’s happening? South Yorkshire Housing Association is proposing to join Places for People. Do I need to do anything? Please read this letter to find out more about the partnership and how you can share your feedback about our proposal. […]
Frequently Asked Questions Here is more information about Places for People, and about what would happen if SYHA joins PfP as a subsidiary (a company that is owned by another organisation). This page was last updated in July 2025. We have categorised the questions into four themes: The partnership, My home, My services and Customer […]
Lettings and Allocations Policy Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1. Aims and objectives At SYHA, our vision is […]
Get involved We are looking for South Yorkshire Housing Association customers to shape our services, gain new skills, and be rewarded for it! We are passionate about working with our customers to improve the homes they live in and the services they access, and have a range of flexible opportunities available. We are looking for […]
Get involved We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led scrutiny […]
Get involved We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led scrutiny […]
