Customer Service Standards Our Customer Service Standards explain what should you expect from our teams and services. They help us to ensure that we’re consistently offering great services that meet your needs. If you have any feedback about how well we’re meeting these standards, please let us know by emailing enquiries@syha.co.uk or calling 0800 1380 […]

Neighbourhood Officers Our Neighbourhood Officers can help you manage your tenancy and settle in your home. They also help to resolve issues in your neighbourhood, and work with customers, colleagues and partner organisations to prevent and solve problems. If you have a suggestion that could improve the appearance, safety or enjoyment of your community, you […]

Frequently asked questions What is anti-social behaviour? The Anti-Social Behaviour, Crime and Policing Act 2014, defines anti-social behaviour as: Conduct that has caused or is likely to cause, harassment, alarm or distress to any person Conduct that is capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential […]