Strategic Plan

Our Strategic Plan Our Strategic Plan captures our priorities for the next 12 months and future goals with Places for People (PfP). This plan is a refreshed version of our 2025-27 strategy – and the changes reflect our progress with securing a partner, making improvements to our governance processes, and maintaining excellent performance across the […]

Tenant Satisfaction Measures

Tenant Satisfaction Measures Tenant Satisfaction Measures are a way of measuring the performance of social landlords. They monitor how well we’re doing at providing quality homes and services, and help us to understand how we can make improvements. We’ve worked with Viewpoint to collect and analyse our tenants’ feedback about how we’re doing. This is included […]