South Yorkshire Housing Association Data Privacy Policy – South Yorkshire Health & Growth Accelerator Programme This Privacy Policy explains what South Yorkshire Housing Association (SYHA) will do with your personal data, whether we are in the process of helping you find a home, providing you with another service, or if you are visiting our website. […]

Vulnerability policy Download Vulnerability Policy [PDF, 12 pages] Introduction to the Policy 1.1 This policy outlines how we will support SYHA customers, tenants and their household if they have vulnerable needs. 1.2 It also outlines what we see as a ‘reasonable adjustment’ e.g. quicker response times for repairs and in what circumstances we will make […]

We are writing to you with an update on our partnership with Places for People, and information about our new customer newsletter and Annual Review. Places for People Earlier this year, we sent a letter to our customers about a proposal for South Yorkshire Housing Association (SYHA) to join Places for People (PfP). We explained […]

Pests and infestations We want our customers to live in homes that are safe and healthy. Here’s more information about your responsibility to prevent and treat pests, and how to avoid infestations in your home. You can also find out more about what pests are, and our responsibility to treat pests in communal areas and […]

Money saving and support If you’re worried about paying your rent or bills, please get in touch – we’re here to help. Here are some useful organisations that can help with debt, and paying for utilities and food. Debt StepChange Debt Charity StepChange Debt Charity is the UK’s leading debt advice charity, and have helped […]