Tenant Satisfaction Measures Tenant Satisfaction Measures are a way of measuring the performance of social landlords. They monitor how well we’re doing at providing quality homes and services, and help us to understand how we can make improvements. We’ve worked with Viewpoint to collect and analyse our tenants’ feedback about how we’re doing. This is included […]

Improving and learning from your feedback We aim to provide great homes and services for our customers. That is why your feedback is really important to us, including complaints. If you tell us what isn’t working, we can put it right and make improvements by changing how we work in the future. We also appreciate […]