Customer Service Standards Our Customer Service Standards explain what should you expect from our teams and services. They help us to ensure that we’re consistently offering great services that meet your needs. If you have any feedback about how well we’re meeting these standards, please let us know by emailing enquiries@syha.co.uk or calling 0800 1380 […]

Neighbourhood Officers Our Neighbourhood Officers can help you manage your tenancy and settle in your home. They also help to resolve issues in your neighbourhood, and work with customers, colleagues and partner organisations to prevent and solve problems. If you have a suggestion that could improve the appearance, safety or enjoyment of your community, you […]

Voices is our new customer newsletter. Voices has been created with the support of our Customer Editorial Group, Customer Engagement Team, and customers and colleagues from across the organisation – thank you very much for your ideas, feedback and input. The newsletter will ensure you know about important updates from across SYHA, and shares more […]