Complaints If something goes wrong, we want you to tell us so that we have an opportunity to put it right. We will also use learning from your complaint to help improve our services. To make a complaint, or get an update about an existing complaint, please get in touch. Our complaints policy explains what we […]

Modern methods of construction We want to create more safe, well-built, affordable homes, and embrace innovative and sustainable ways to build them.   We’re exploring how we can meet the government’s future homes standard, including modern methods of construction (MMC). MMC, also known as ‘offsite’, manufactures the major building components in a factory and then brings […]