Sustainability We take our responsibility to our customers and communities seriously, doing our bit to protect and improve the environment. Helping to tackle the climate crisis is one of the key priorities in our strategic plan. For our customers to settle at home, live well and realise their potential, we believe it is important to […]

Places for People partnership In March 2025, we announced our plans to join Places for People. Here’s the latest information about the partnership.   Consultation events Frequently Asked Questions   Partnership and communication timeline March 2025: We announced that we’d started partnership talks with Places for People on our website. July 2025: We sent a […]

Domestic abuse If you are experiencing domestic abuse, or worried about members of your household, family or friends, then we are here to help. We can also support people who have been abusive and want to change their behaviour. You can tell us you’re experiencing domestic abuse by: Phoning 0114 2900 200 or 0800 1380 […]

Domestic Abuse and Violence Against Women and Girls Policy Introduction to the Policy 1.1          This policy outlines our approach to dealing with Domestic Abuse and Violence Against Women and Girls (VAWG) 1.2         This policy aims to ensure that SYHA support customers experiencing Domestic Abuse in a consistent, safe and sympathetic way. 1.3          SYHA […]

Supporting vulnerable customers Vulnerability can affect anyone at any time—and we’re committed to providing you with the right support when it’s needed. We recognise that you are the expert in your own circumstances. If you, or someone in your household, are experiencing any form of vulnerability (this could be related to health, age, financial situation, […]

Join our Scrutiny Panel Our Scrutiny Panel is a group of customer volunteers who meet regularly online to explore and improve different areas of our organisation. They work with us to give us valuable insights, offer recommendations, and challenge the way things are done. Benefits of being part of the Scrutiny Panel include… It’s a […]

Our strategy 2025-2027 The priorities in our strategy will ensure we’re providing good-quality, well-maintained homes, and support for people to settle and live well in their community. Our four strategic themes are Homes, Customers, Governance and Performance. It guides our work, priorities and decisions, and has been shaped by South Yorkshire Housing Association customers, employees […]