Our complaints process We aim to get it right – first time and every time. However, if things go wrong, we want our customers to tell us. We’ll use this information to put things right, to learn from mistakes, and to improve our services. How you can let us know about your complaint Our online […]

Annual review 2020 Every year, we create an Annual Review to show you what we’ve been up to and how we’re performing. The sections below show how we’re meeting the objectives in our strategic plan. They’re full of facts, figures and stories from our employees, partners, customers and volunteers. Annual Review of Complaints Download our […]

South Yorkshire Housing Association Data Privacy Policy This Privacy Notice explains what South Yorkshire Housing Association (SYHA) will do with your personal data, whether we are in the process of helping you find a home, providing you with another service, or if you are visiting our website. This privacy policy describes how we collect, use […]