Service charges

What is a service charge? Service charges help to keep your home safe, welcoming and tidy. They fund services including utilities, fire alarm checks, cleaning, gardening and repairs. Service charges are paid in addition to your rent, and may be due weekly or monthly. The cost of service charges, and what they fund, will depend […]

Theme 03 – Tackling ageism through Co-production

Theme 03 – Tackling ageism through Co-production According to Ageing Better’s recent research, ageism is the most widespread form of discrimination in the UK. In this theme you can find out how co-production can support the growth of age-friendly cities, challenge stereotypes, promote positive change, and influence and grow businesses – all of which has […]

Our journey

Our co-production journey We’re on a journey to change the way we work by collaborating and co-designing more of the services we offer with our customers. Throughout the past few years, we’ve been exploring co-production and how we can do this well. As part of this, we’ve worked on some fantastic projects and with some […]