11 Aug 2021

Worries about paying your rent – how we can help

As the Universal Credit top-up, Furlough scheme and Self-employment income support scheme come to an end next month, we understand that some of our customer may be worried about paying their rent. Here’s how we can help.

Customer Service Standards and Behaviours

Customer Service Standards Our Customer Service Standards explain what should you expect from our teams and services. They help us to ensure that we’re consistently offering great services that meet your needs. If you have any feedback about how well we’re meeting these standards, please let us know by emailing enquiries@syha.co.uk or calling 0800 1380 […]

Anti-social behaviour FAQs

Frequently asked questions What is anti-social behaviour? The Anti-Social Behaviour, Crime and Policing Act 2014, defines anti-social behaviour as: Conduct that has caused or is likely to cause, harassment, alarm or distress to any person Conduct that is capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential […]