23 Jun 2023
19 Jun 2023
Ending homelessness for people seeking sanctuary – our new report
02 May 2023
Tenant Satisfaction Measures – sharing your feedback
16 Mar 2023
Introducing the Tenant Satisfaction Measures
03 Nov 2022
The first 50 years: innovation
03 Nov 2022
The first 50 years: purpose
28 Sep 2022
Our race action plan (2022)
28 Sep 2022
Growing what we do well (2022)
Complaints
The Housing Ombudsman has published their new Complaint Handling Code. We are completing a self-assessment against the code and will share this as soon as possible. The self-assessment helps us to ensure that we are responding to complaints effectively and fairly, and it is shared with our customers, teams, and the Housing Ombudsman. We also regularly […]
22 Aug 2022