Anti-social behaviour case studies These case studies are two examples of what happens when we receive a report of anti-social behaviour. They show the time and complexity involved and the partners we work with. Case study 1: A noise nuisance complaint that we resolved without legal action being taken   Background David (name changed) reported […]

Frequently asked questions What is anti-social behaviour? The Anti-Social Behaviour, Crime and Policing Act 2014, defines anti-social behaviour as: Conduct that has caused or is likely to cause, harassment, alarm or distress to any person Conduct that is capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential […]

Money saving and support If you’re worried about paying your rent or bills, please get in touch – we’re here to help. Here are some useful organisations that can help with debt, and paying for utilities and food. Customer Support Fund Our Customer Support Fund is available to access. The fund aims to support our […]

Frequently Asked Questions Here is more information about our partnership with Places for People. SYHA joined PfP as a subsidiary in December 2025. This page was last updated in December 2025. We have categorised the questions into four themes: The partnership, My home, My services and Customer engagement. Please get in touch with us on […]