A Microsoft outage means that we are currently unable to send or view emails. If you need to contact us, please call 0114 2900 200 or 0800 1380 380. We will be receiving more calls from customers, so this may mean that waiting times are longer than usual.
To help us, you can:
• Call us on 0114 2900 200 or 0800 1380 380 if you have an urgent repair or enquiry
• If you have a general enquiry, you can send us this by email and we will respond as soon as possible after the issue is fixed
• If you have a general enquiry and would prefer to call us, please try and avoid our busiest times (Mondays, Tuesday mornings, and Friday afternoons) – this means you’ll get through to us more quickly.
We will update this page when the issue is resolved. Thank you very much for your support and understanding.