We’re part of Together with Tenants, a national initiative led by the National Housing Federation. Together with Tenants have recently created a Together with Tenants Charter, which aims to strengthen relationships between tenants and housing association landlords.
We have recognised that not all of our customers are tenants, and so we want to talk to all our customers about issues that are important to them.
We’ll use this information to create a document that reflects our customers’ feelings and aspirations about their relationship with us – this will be our commitment to our customers, and will ensure that they all know what to expect from South Yorkshire Housing Association regardless of where they live, or the service they take part in.
If you have any queries about the questionnaire, or would like further information about the process, please contact Jane Lyon (Customer Engagement Programme Coordinator) on 07880038411, or James Smith (Volunteering Manager) on 07812030744