If you have any damp, mould or condensation in your home, we want to work with you to fix it. You can let us know about any issues by getting in touch on this form, or by calling us on 0800 1380 380. Our Damp, Mould and Condensation Policy shares more about how we manage […]

Report a damp, mould, or condensation issue   Name* Email* Telephone* Address Address Town/city County Postcode Details of the damp, mould, and/or condensation * Images If you would like to include any images showing the issue, please upload them below. (Files must be less than 5MB each.) Image 1 – Image 2 – Image 3 […]

Social Tenant Access to Information Requirement Scheme (STAIRs) What is STAIRs? The Social Tenant Access to Information Requirements (STAIRs) are a set of regulations that set out what information housing providers must share with customers. They are designed to make sure we are transparent about our work, priorities and performance. That means publishing information on: […]

Energy efficiency improvements  To meet government targets on the energy efficiency of social homes, we must ensure that all SYHA homes are at least EPC band C by 2030. We plan to improve around 100 homes each year for the next three years, and to expand the programme as we get closer to 2030. If […]