Vulnerability policy Download Vulnerability Policy [PDF, 12 pages] Introduction to the Policy 1.1 This policy outlines how we will support SYHA customers, tenants and their household if they have vulnerable needs. 1.2 It also outlines what we see as a ‘reasonable adjustment’ e.g. quicker response times for repairs and in what circumstances we will make […]

Money saving and support If you’re worried about paying your rent or bills, please get in touch – we’re here to help. Here are some useful organisations that can help with debt, and paying for utilities and food. Customer Support Fund Our Customer Support Fund is available to access. The fund aims to support our […]