Lettings Policy

Lettings and Allocations Policy Download Lettings and Allocations Policy [PDF, 41 pages] Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1.  Aims […]

Domestic Abuse and Violence Against Women and Girls Policy

Domestic Abuse and Violence Against Women and Girls Policy Domestic abuse and VAWG policy (PDF, 6 pages) Introduction to the Policy 1.1          This policy outlines our approach to dealing with Domestic Abuse and Violence Against Women and Girls (VAWG) 1.2         This policy aims to ensure that SYHA support customers experiencing Domestic Abuse in […]

Customer opportunities

Get involved We are looking for South Yorkshire Housing Association customers to shape our services, gain new skills, and be rewarded for it! We are passionate about working with our customers to improve the homes they live in and the services they access, and have a range of flexible opportunities available. We are looking for […]

Anti-social behaviour policy

SYHA Anti-Social Behaviour and Harassment Policy Download Anti-social Behaviour Policy [PDF, 13 pages] Policy Statement This policy sets out SYHA’s approach to tackling Anti-Social Behaviour (ASB) and harassment including hate crime. We understand that ASB can have a significant impact on our customers and the communities in which they live. We are committed to preventing […]

Help and advice

Help and advice We can support you to settle and live well in your home and community. Find out more about how to report anti-social behaviour, and our guides on safety at home and living more sustainably.

Customer opportunities

Get involved We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led scrutiny […]