Help and advice We can support you to settle and live well in your home and community. Find out more about how to report anti-social behaviour, and our guides on safety at home and living more sustainably.

Get involved We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led scrutiny […]

Get involved We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led scrutiny […]

Our Strategic Plan Our Strategic Plan captures our priorities for the next 12 months and future goals with Places for People (PfP). This plan is a refreshed version of our 2025-27 strategy – and the changes reflect our progress with securing a partner, making improvements to our governance processes, and maintaining excellent performance across the […]

Anti-social behaviour We want you to feel safe in your home, and are committed to preventing, resolving and supporting you through anti-social behaviour. This page explains: The support and actions we will take if you report anti-social behaviour to us What anti-social behaviour is and is not Information on hate crime You can report anti-social behaviour […]