Looking after estates and neighbourhoods A clean, safe and well-maintained home and neighbourhood is important and creates a positive environment to live in. This page explains how we manage our estates and neighbourhoods, including gardening and trees, cleaning, fire safety, fly tipping, parking and CCTV. For more information, please read our policy or get in touch […]
Social Tenant Access to Information Requirement Scheme (STAIRs) What is STAIRs? The Social Tenant Access to Information Requirements (STAIRs) are a set of regulations that set out what information housing providers must share with customers. They are designed to make sure we are transparent about our work, priorities and performance. That means publishing information on: […]
Neighbourhood Officers Our Neighbourhood Officers can help you manage your tenancy and settle in your home. They also help to resolve issues in your neighbourhood, and work with customers, colleagues and partner organisations to prevent and solve problems. If you have a suggestion that could improve the appearance, safety or enjoyment of your community, you […]
Frequently asked questions What is anti-social behaviour? The Anti-Social Behaviour, Crime and Policing Act 2014, defines anti-social behaviour as: Conduct that has caused or is likely to cause, harassment, alarm or distress to any person Conduct that is capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential […]
We are writing to you with an update on our partnership with Places for People, and information about our new customer newsletter and Annual Review. Places for People Earlier this year, we sent a letter to our customers about a proposal for South Yorkshire Housing Association (SYHA) to join Places for People (PfP). We explained […]
Estate and Neighbourhood Management Policy Download Estate and Neighbourhood Management Policy [PDF, 8 pages] Policy Statement SYHA works with customers to deliver homes, services and neighbourhoods our local communities want. Having a clean, safe and well-maintained environment in which to live is important to our customers and we recognise that the appearance of an estate […]
