We asked our customers what they wanted to know about SYHA – and we’ve put your questions to some of our directors and managers.
A big thank you to everyone that shared a question with us, and to Pam, SYHA customer and board member, for being our fantastic host!
In direct response to a customer question in last year’s Annual Review, we have started to offer more community skip days. This is a real collaborative effort involving Neighbourhoods, NEAT and Customer Engagement teams. Your feedback has been really positive, with one customer saying it was a great idea and was especially helpful for customers who were unable to travel to their local tip.
Lots of the Annual Review questions have come from people on our Involved Customers List – if you’d find out more, please visit our website or get in touch.
Next section – a message from Matt Harrison