Tell Us More Making sure we have accurate and up to date information about our customers helps us to offer services that meet your needs. Our Tell Us More survey gives you the opportunity to share information about you and your household. We’ll use information from the survey to make improvements to our services and […]

SYHA Child Safeguarding Policy Download our Child Safeguarding Policy [PDF, 19 pages] This policy sets out of SYHA’s approach to working with safeguarding and our responsibility to safeguard and promote the welfare of children, young people and vulnerable adults in our community; to ensure that they live safely, free from abuse and neglect. The Safeguarding […]

SHYA Adults Safeguarding Policy Download our Adult Safeguarding Policy [PDF, 18 pages] This policy sets out of SYHA’s approach to working with safeguarding and our responsibility to safeguard and promote the welfare of children, young people and vulnerable adults in our community; to ensure that they live safely, free from abuse and neglect. This policy […]

Anti-social behaviour case studies These case studies are two examples of what happens when we receive a report of anti-social behaviour. They show the time and complexity involved and the partners we work with. Case study 1: A noise nuisance complaint that we resolved without legal action being taken   Background David (name changed) reported […]

South Yorkshire Housing Association Data Privacy Policy – South Yorkshire Health & Growth Accelerator Programme This Privacy Policy explains what South Yorkshire Housing Association (SYHA) will do with your personal data, whether we are in the process of helping you find a home, providing you with another service, or if you are visiting our website. […]