Meet our SYHA Board Matthew Harrison Matt joined SYHA as Chair of the Board in September 2023, at the time he was also CEO of Great Places Housing Association and retired from this role in June 2024. He has over 30 years of executive level experience in the housing sector and was Chair of the […]

Estate and Neighbourhood Management Policy Download Estate and Neighbourhood Management Policy [PDF, 8 pages] Policy Statement SYHA works with customers to deliver homes, services and neighbourhoods our local communities want. Having a clean, safe and well-maintained environment in which to live is important to our customers and we recognise that the appearance of an estate […]

Looking after estates and neighbourhoods A clean, safe and well-maintained home and neighbourhood is important and creates a positive environment to live in. This page explains how we manage our estates and neighbourhoods, including gardening and trees, cleaning, fire safety, fly tipping, parking and CCTV. For more information, please read our policy or get in touch […]

Domestic Abuse and Violence Against Women and Girls Policy Domestic abuse and VAWG policy (PDF, 6 pages) Introduction to the Policy 1.1          This policy outlines our approach to dealing with Domestic Abuse and Violence Against Women and Girls (VAWG) 1.2         This policy aims to ensure that SYHA support customers experiencing Domestic Abuse in […]

Supporting vulnerable customers Vulnerability can affect anyone at any time—and we’re committed to providing you with the right support when it’s needed. Our Vulnerability Policy is for all SYHA customers, whether you live in a SYHA home or not. Vulnerability Policy We recognise that you are the expert in your own circumstances. If you, or someone […]