16 May 2024
Customer opportunities
Customer opportunities We’re passionate about working with our customers to improve the homes they live in and the services they access. We offer a range of flexible opportunities for you to get involved in. This can be online or in-person, and could involve surveys, interviews, focus groups, informal chats or joining our independent customer-led […]
25 Apr 2024
A day with the Chair of the National Housing Federation
17 Apr 2024
Changing Futures win Lived Experience Chartership gold award
09 Apr 2024
53-week year: information about your rent payments
Improvements and learning
Learning from complaints We always aim to offer great customer services, but understand that sometimes things can go wrong. If you have a complaint, please tell us so that we can put it right. If you make a complaint, we will listen to your experiences, find out more about what’s happened, and share our response […]
27 Mar 2024
Applications open for the Housing Ombudsman’s Resident Panel
27 Mar 2024
Our Easter opening hours
25 Mar 2024
Rents and service charges – your frequently asked questions
20 Mar 2024