How to keep your home cool
How to keep your home cool in hot weather Hotter temperatures mean that many of our homes are at risk of overheating. The impacts of overheating can lead to a range of serious health-related issues, especially for people with chronic health conditions, older people, pregnant people, and young children. It is also associated with increased […]
Voices Customer Newsletter – June 2026
A reflection on our journey so far: a blog from our Good Practice Mentors
“The best decision I ever made”: A cup of tea with… Cyril
Warm Welcome Week – A Cup of Warm Welcome: a blog from our Good Practice Mentors
Vulnerability policy
Vulnerability policy Download Vulnerability Policy [PDF, 12 pages] Introduction to the Policy 1.1 This policy outlines how we will support SYHA customers, tenants and their household if they have vulnerable needs. 1.2 It also outlines what we see as a ‘reasonable adjustment’ e.g. quicker response times for repairs and in what circumstances we will make […]