Our mission, vision and purpose

Our mission, vision and purpose Our vision: For our customers to settle at home, live well and realise their potential. We want people’s experience with us to be a joy and for our impact to be long term. Our mission: To be a high-performing, sustainable organisation providing services that are valued by our customers. Our […]

Child safeguarding policy

SYHA Child Safeguarding Policy Download our Child Safeguarding Policy [PDF, 19 pages] This policy sets out of SYHA’s approach to working with safeguarding and our responsibility to safeguard and promote the welfare of children, young people and vulnerable adults in our community; to ensure that they live safely, free from abuse and neglect. The Safeguarding […]

Safeguarding

Our approach to safeguarding Safeguarding is about protecting people from harm, abuse, and neglect – especially those who may not be able to speak up for themselves, like children, young people, and vulnerable adults. It is the responsibility of our employees and volunteers to keep our customers, their families, and our communities safe from abuse. […]