25 Apr 2024
17 Apr 2024
Changing Futures win Lived Experience Chartership gold award
09 Apr 2024
53-week year: information about your rent payments
Improvements and learning
Learning from complaints We always aim to offer great customer services, but understand that sometimes things can go wrong. If you have a complaint, please tell us so that we can put it right. If you make a complaint, we will listen to your experiences, find out more about what’s happened, and share our response […]
27 Mar 2024
Applications open for the Housing Ombudsman’s Resident Panel
27 Mar 2024
Our Easter opening hours
25 Mar 2024
Rents and service charges – your frequently asked questions
20 Mar 2024
Next steps for Prince William’s Homewards programme in Sheffield
19 Mar 2024
Ageing Without Limits Action Day: a blog from our Good Practice Mentors
Service charges
What is a service charge? Service charges help to keep your home safe, welcoming and tidy. They fund services including utilities, fire alarm checks, cleaning, gardening and repairs. Service charges are paid in addition to your rent, and may be due weekly or monthly. The cost of service charges, and what they fund, will depend […]