Frequently Asked Questions Here is more information about our partnership with Places for People. SYHA joined PfP as a subsidiary in December 2025. This page was last updated in December 2025. We have categorised the questions into four themes: The partnership, My home, My services and Customer engagement. Please get in touch with us on […]

Lettings and Allocations Policy Download Lettings and Allocations Policy [PDF, 41 pages] Contents Aims and objectives Key principles Looking for a new home with SYHA Allocation of properties Specific housing need Urgent and beneficial need Suspending applications Allocations Tenancies Property succession Mutual exchanges Reviews and appeals Management lettings Energy efficiency Equality impact assessment 1.  Aims […]

Our Strategic Plan Our Strategic Plan captures our priorities for the next 12 months and future goals with Places for People (PfP). This plan is a refreshed version of our 2025-27 strategy – and the changes reflect our progress with securing a partner, making improvements to our governance processes, and maintaining excellent performance across the […]